Certifications

For us, it goes without saying that our processes and services will be secure and will undergo continuous further development. External and independent certification bodies confirm that here at DB Systel we meet international standards. We have been certified according to ISO 9001 for several years. We also hold ISO 27001 and ISO 20000-1 certificates.

Our current certifications:

DIN EN ISO 9001:2015

Quality, continuous further development, customer satisfaction, efficiency and speed of response are some of the crucial aspects involved in supporting Deutsche Bahn and other select customers as a digital partner. Our DIN EN ISO 9001:2015 certification proves that our processes for documenting and checking the structures, responsibilities and procedures necessary for effective quality management within an organisation comply with international standards.

ISO/IEC 20000-1:2018

We are certified according to ISO/IEC 20000-1:2018. Our customers can therefore be sure that we are capable of implementing an effective system of IT service management. Our IT processes support our employees to do their work, guarantee a high level of quality, ensure that time and resources are used efficiently, and meet the expectations of our customers. These processes secure business operations and allow us to respond to problems quickly.

DIN EN ISO/IEC 27001:2022

The DIN EN ISO/IEC 27001:2022 standard has established itself internationally as the leading benchmark for information security in organisations and public authorities. It specifies the requirements for the establishment, implementation, monitoring, and continuous improvement of Information Security Management Systems (ISMS).

Through compliance with this standard, our customers, suppliers, and regulatory authorities can be confident that we operate according to a high level of security and that our IT security management is continuously reviewed and enhanced.

Certifications: Tested safety for our customers