DB Systel

Long-distance rail’s digital sales platform is the central customer interface in Deutsche Bahn’s passenger transport business and the foundation for applications such as DB Navigator. Its success depends on the close collaboration between DB Fernverkehr and DB Systel, which jointly develop and operate the platform with reliability and a clear focus on travellers. 

A newly developed, modular product family is replacing a hard-to-expand IT monolith in traffic management. The traveller-centric control system links traffic, rolling-stock and staff planning with traveller management, identifies conflicts earlier and supports decisions based on data and AI. The result: more stable travel chains and more stable railway operations, as well as more accurate information for travellers and dispatchers.