Deutsche Bahn

IT/telecommunications services and solutions

Solutions both large and small – DB Systel is a sought-after service provider and solution-oriented partner for modern and stable ICT throughout its life cycle.

No matter if information technology, telecommunications or integrated ICT solutions – large projects are in good hands at DB Systel. State-of-the-art technology know-how, high project management competences and extensive knowledge of the mobility, transport and logistics market as well as of other industries with complex ICT environments are the essence of what makes DB Systel a reliable technology partner. 

ICT products, applications and infrastructures now play a role in practically all areas, such as at Deutsche Bahn. The extensive range includes maintenance, the use of personnel or materials and production control via purchasing and controlling, and even highly complex ICT systems that are tailored precisely to customers' needs. Examples include a system for interactive creation of schedules, the passenger transport sales system and systems for the complex ICT-based processes along the logistics chain at DB Schenker. We also develop and operate the passenger information system (PIS) for use at home or when out and about as an integrated IT system that provides consistent customer information. We also maintain and further develop the numerous ticket machines at stations. 

As one of the leading providers of ICT solutions in Germany, we cover the whole life cycle of IT and telecommunications solutions. In Germany and the UK, we operate three data centres with around 3,800 servers and a storage capacity of 3 petabytes of disk storage space and 7 petabytes of backup capacity. We maintain about 600 productive IT applications for our customers – including current standard software in addition to numerous applications developed in-house. We develop and operate a Group-wide office communication system for the DB Group with approximately 100,000 users and about 80,000 VoIP connections. We also provide the terminals required for this, including peripherals and software as well as services and support. As a specialist for voice, data and radio networks, we also provide powerful, high-quality telecommunications services, from mobile access to DSL and fibre optic connections nationally and internationally. The VoIP and data connections are based on our IP network with over 4,000 locations and around 120,000 actively used IP ports. Consequently, we have one of the largest privately operated networks in the world.

Flexible solutions

Whether virtual servers, databases that are ready for operation or Web 2.0 applications like wikis, blogs, forums or online surveys – our flexible solutions offer our customers clear advantages. In addition to high-availability solutions, we also offer product families that enable our customers to independently administer a technical infrastructure platform that we supply. These components are designed and optimised for solving less complex requirements and allow standardised, extremely fast, flexible and cost-effective provision to a professional standard of quality and in a secure operating environment.